Simplify How you Collect & Manage
Customer Feedback

Create surveys in minutes, gather insights across channels, and turn feedback into powerful customer
experience programsโ€”all from one intuitive platform.

All Your Customer Feedback, Finally in One Place

See all your customer feedback metrics at a glance

Manage Everything From One Place

Skip the hassle of creating surveys across different platforms. With a few clicks, you can create NPS, CES and other customer feedback from one platform and track the performance in a central dashboard.

Real-Time Collaboration

No need for multiple meetings and emails to stakeholders. Simply invite team members to create or
stakeholders to monitor customer experience reports for faster decision-making processes.

Integrate with Multiple Channels

Seamlessly connect and sync data across multiple platforms, including Google, Facebook, Healthgrades, and more, to ensure a unified and efficient feedback management process.

Customize Survey Template

Save time from creating NPS, Ordinal and other surveys from scratch. Use customizable templates to create surveys, gather valuable insights and build stronger relations with customers.

Customer Experience Performance In real time

Explore key metrics like NPS, average response time, etc. In real time, from central dashboard or
individual surveys.

Share Results with teams and stakeholders

Export reports with few clicks and share with team, stakeholder or for deeper analysis in dedicated
analytics software.

All Your Customer Feedback, Finally in One Place

See all your customer feedback metrics at a glance

Manage Everything From One Place

Skip the hassle of creating surveys across different platforms. With a few clicks, you can create NPS, CES and other customer feedback from one platform and track the performance in a central dashboard.

Real-Time Collaboration

No need for multiple meetings and emails to stakeholders. Simply invite team members to create or
stakeholders to monitor customer experience reports for faster decision-making processes.

Integrate with Multiple Channels

Seamlessly connect and sync data across multiple platforms, including Google, Facebook, Healthgrades, and more, to ensure a unified and efficient feedback management process.

Customize Survey Template

Save time from creating NPS, Ordinal and other surveys from scratch. Use customizable templates to create surveys, gather valuable insights and build stronger relations with customers.

Customer Experience Performance In real time

Explore key metrics like NPS, average response time, etc. In real time, from central dashboard or
individual surveys.

Share Results with teams and stakeholders

Export reports with few clicks and share with team, stakeholder or for deeper analysis in dedicated
analytics software.

Choose the Best Plan for Your Business

Enjoy flexible pricing with the tools you need for every stage of your business

Monthly
Annual

Basic

$20
per month
Upgrade anytime with ease
Core Features
All survey template
Download Analytics (PDF)
Create 5 Surveys per month
Receive 1,000 Responses Per month
20 responses/survey
Add up to 2 Users
Email Support
Import Recipients

Growth

$45
per month
Upgrade anytime with ease
Everything in Starter, Plus
Create 20 Surveys per month
Receive 5,000 Responses Per month
500 responses/survey
Add up to 5 Users
Email and Chat Support
Customization (Colour)
Export Data (Excel, CSV)
Survey URL
Schedule Survey

Scale

$99
per month
Upgrade anytime with ease
Everything in Professional, plus
Create Unlimited Survey per month
Receive 20,000 Responses Per month
X responses/survey
Add up to 10 Users
Dedicated support team
Custom (Colour theme & Logo)
Remove Branding
Edit Template

Basic

$220
per year
Upgrade anytime with ease
Core Features
All survey template
Download Analytics (PDF)
Create 5 Surveys per month
Receive 1,000 Responses Per month
20 responses/survey
Add up to 2 Users
Email Support
Import Recipients

Growth

$520
per year
Upgrade anytime with ease
Everything in Starter, Plus
Create 20 Surveys per month
Receive 5,000 Responses Per month
500 responses/survey
Add up to 5 Users
Email and Chat Support
Customization (Colour)
Export Data (Excel, CSV)
Survey URL
Schedule Survey

Scale

$1000
per year
Upgrade anytime with ease
Everything in Professional, plus
Create Unlimited Survey per month
Receive 20,000 Responses Per month
X responses/survey
Add up to 10 Users
Dedicated support team
Custom (Colour theme & Logo)
Remove Branding
Edit Template
Donโ€™t see what you need? Contact sales for customized plan.

Works with your favorite tools

Connect once, gather feedback everywhere

Get Everything you need to deliver exceptional
customer experiences

Customizable Survey Templates

Easily create surveys with pre-built templates for NPS and more.

Multiple Export Options

Export reports in formats like PDF, Excel, and more.

Invite Multiple Team

Collaborate across departments to manage feedback programs effectively.

Centralized Apps

Integrate with Google, Facebook, and Healthgrades from one unified hub.

Mobile-Friendly Design

Ensure surveys are accessible on desktop, tablet, and mobile devices.

Real-Time Notifications

Get instant updates to respond to feedback promptly.

Cost Efficient

Enjoy high-impact features without the high price tag.

Advanced Analytics & Insights

Unlock data-driven decisions with detailed reports and insights.

Customizable Survey Templates

Easily create surveys with pre-built templates for NPS and more.

Multiple Export Options

Export reports in formats like PDF, Excel, and more.

Invite Multiple Team

Collaborate across departments to manage feedback programs effectively.

Centralized Apps

Integrate with Google, Facebook, and Healthgrades from one unified hub.

Mobile-Friendly Design

Ensure surveys are accessible on desktop, tablet, and mobile devices.

Real-Time Notifications

Get instant updates to respond to feedback promptly.

Cost Efficient

Enjoy high-impact features without the high price tag.

Advanced Analytics & Insights

Unlock data-driven decisions with detailed reports and insights.

How It works

Watch the video to explore how we deliver collecting & managing customer feedback

Try 14-day free trialโ€“ No Credit
Card Required

No credit card required

2-minute setup

All features included

Multi-Channel Support 24/7

We’re here to help you succeed

24/7 Customer Support

The best way to get answer faster.

Chat →

Email Address

We are always happy to help.

service@thesurveyengine.com โ†’

Phone Number

Available 9AM - 5PM WAT

(+234) 813 566 9655 →

Frequently asked questions

Answer to your questions are here and learn why to use our awesome product

What is NPS?

NPS stands for Net Promoter Score, a metric that measures customer satisfaction and loyalty. Respondents rate their experience on a scale of 0-10, categorized as Promoters (9-10), Passives (7-8), and Detractors (0-6).

Absolutely! Our platform seamlessly integrates with tools like:

  • Google Reviews

Further integrations:

  • Facebook
  • Healthgrade
  • And more

At the end of your free trial:

  • You can choose a subscription plan (Growth, Scale, or Enterprise).
  • All data collected during the trial will remain secure and accessible upon upgrading.

Yes, we prioritize data security with end-to-end encryption and GDPR/CCPA compliance.

Our dedicated support team is available via email or live chat to assist you with any technical challenges.

Yes, subscribing to a yearly plan offers significant savings compared to monthly billing.

Response limits depend on your subscription plan, ranging from 1,000 to unlimited responses per month.

Transform Your Customer Feedback Program Today

No credit card required

No credit card required

2-minute setup

All features included

Transform feedback into action today!

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